New home, new design, new features. The ACXPA Supplier Directory has moved from cxdirectory.com.au.
See what's newAI & automation
Want callers to speak naturally and get routine requests done without waiting for an agent? Compare AI voice agent and voice bot suppliers.
Each supplier shows what they specialise in, so you can shortlist quickly.
Suppliers with a paid listing appear first. How suppliers are ordered
Also offers Contact centre technology
Buyer's guide
Overview
Most replace or sit in front of a traditional IVR. See also IVR, routing and callbacks.
How to choose
Accents, background noise and how people really describe problems.
It must read and update your systems to resolve calls.
Callers should never be trapped.
Per minute or per call, at your volumes.
FAQs
Software that holds natural spoken conversations with callers, understands what they need and completes routine tasks or routes them to a person.
Suppliers with a paid listing appear first, followed by everyone else. Our page on how suppliers are ordered explains the detail.
Listing is free. Claim your profile, choose your specialties and show buyers what you do best.
