New home, new design, new features. The ACXPA Supplier Directory has moved from cxdirectory.com.au.
See what's newKnowledge management
Want customers to find answers themselves, any time? Compare customer help centre and FAQ software.
Each supplier shows what they specialise in, so you can shortlist quickly.
Suppliers with a paid listing appear first. How suppliers are ordered
Buyer's guide
Overview
More on self-service: self-service portals.
How to choose
One source of truth avoids conflicting answers.
Test with real customer questions.
Your chatbot should draw from the same content.
Which answers deflect contacts and which don't.
FAQs
It can, when answers are accurate, current and easy to find. Track whether customers who read an article still contact you.
Suppliers with a paid listing appear first, followed by everyone else. Our page on how suppliers are ordered explains the detail.
Listing is free. Claim your profile, choose your specialties and show buyers what you do best.
