New home, new design, new features. The ACXPA Supplier Directory has moved from cxdirectory.com.au.
See what's newFor suppliers
The ACXPA Supplier Directory is where contact centre and CX leaders shortlist outsourcers, platforms, consultants and specialists, worldwide.
Your profile is free. Keep it current, and buyers find you by what you do, where you work and who you serve.
New directory, November 2026
The ACXPA Supplier Directory has moved from cxdirectory.com.au, rebuilt from the ground up with a new design and new features.
Most categories have only a handful of paid listings so far, so yours stands out more now than it will once they fill up.
How it works
Use an email on your company's own domain and you're in straight away.
Otherwise our team checks your request first, usually within a business day.
Choose your specialties, tick what you offer, and say where you work and who you serve.
A guided checklist shows you exactly what's left.
Buyers filter by the details you add, so the more you complete, the more searches you appear in.
Your stats show how often buyers see you, open your profile and visit your website, and where you sit in each list.
Placement options
Paid listings are per category, per year. Prices are in Australian dollars, plus GST for Australian businesses.
Want to see the difference? Each plan has an example profile, so you can see exactly what buyers would see.
$0 always
Get found by buyers in your category
For any supplier who keeps their profile current.
$197 a year per category
Be seen before every free listing
For suppliers who want buyers to see them first.
$397 a year per category
Show buyers why you're different
For suppliers competing in a busy category.
Everything included
$597 a year per category
Turn profile views into enquiries
For suppliers who want every lead the directory can send.
Best value
ACXPA Vendor membership
Vendor membership costs less than two Premium listings on their own.
It also brings your team into the ACXPA community of contact centre and CX professionals, with live events, Roundtables and member hubs.
A$997 a year + GST
A$1,588 of value
See Vendor membershipAlready a member? Sign in with the email you use on acxpa.com.au.
| What you get | Free | Standard | Plus | Premium |
|---|---|---|---|---|
| A profile in your categoryBuyers looking for what you do can find you and visit your website, at no cost. | ✓ | ✓ | ✓ | ✓ |
| Your headline numbersHow often buyers saw you, opened your profile and clicked through to your website, and where you sit in each list. | ✓ | ✓ | ✓ | ✓ |
| Full stats, listing by listingYour week-by-week trend, where buyers saw you, and the numbers from each listing on its own. | – | ✓ | ✓ | ✓ |
| Listed ahead of free suppliersBuyers see you before every free listing in your category. | – | ✓ | ✓ | ✓ |
| Your logo and website button in every listFree listings show initials in category lists. Yours shows your logo and a Visit website button, so buyers spot you. | – | ✓ | ✓ | ✓ |
| Found in every search that fitsEvery specialty you cover and everything you offer, so you turn up in more buyer searches. Free shows one specialty and 5 things. | – | ✓ | ✓ | ✓ |
| Your own words and phone numberTell buyers why to choose you, in your own description, and let the ones ready to talk call you. | – | ✓ | ✓ | ✓ |
| Listed ahead of Standard suppliersOnly Premium suppliers appear before you. | – | – | ✓ | ✓ |
| Your best results, up frontUp to 4 highlights at the top of your listing, like "Clients stay with us for 8 years on average". The first thing buyers read. | – | – | ✓ | ✓ |
| ✓ Verified certifications and partnersOur team checks your certificates (like ISO 27001) and platform partnerships, so buyers can trust them at a glance. | – | – | ✓ | ✓ |
| Your social linksBuyers can check your LinkedIn and other company pages straight from your profile. | – | – | ✓ | ✓ |
| Top of your categoryListed first in your category, ahead of everyone else, sharing the top spots in daily rotation. | – | – | – | ✓ |
| Buyer enquiries sent to your inboxBuyers send their requirements from your profile. We screen out spam and send each one straight to you. | – | – | – | ✓ |
| Videos, photos and brochuresShow your team, your work and your results before buyers call. Brochure downloads count in your stats. | – | – | – | ✓ |
| A full page about your workRoom on each category's tab to explain how you work, who you work with and the results you get. | – | – | – | ✓ |
| No competitors suggestedOther profiles suggest more suppliers underneath. Yours doesn't, so buyers stay with you, not your competitors. | – | – | – | ✓ |
| Buyer demand for your categorySee how many buyers visit your category and each specialty, so you know where the interest is. | – | – | – | ✓ |
Paid suppliers are listed by level, then by how long they've listed with us, rotating daily. How suppliers are ordered
Home-page featured spots
Three suppliers are featured on the directory home page, above every category. Each spot is one business, and they rotate daily.
Featured spots are for Premium suppliers, at $200 a month + GST for Australian businesses. Cancel any time.
Good to know
Yes. There's no time limit and no card needed.
We ask you to confirm your details once a year, so buyers can trust what they read.
No. Searching is free, and buyers contact you directly.
We don't take a commission on any work you win.
Yes. A free profile includes one category.
Paid listings are per category, so you can add as many as you work in.
No. Paid listings come first in the list, and are labelled as paid.
The directory doesn't rate or rank suppliers on quality.
