New home, new design, new features. The ACXPA Supplier Directory has moved from cxdirectory.com.au.
See what's newCustomer service software
Want customers to stop calling to ask 'where's my…?' Compare SMS and proactive notification suppliers.
Each supplier shows what they specialise in, so you can shortlist quickly.
Suppliers with a paid listing appear first. How suppliers are ordered
Buyer's guide
Overview
Compliance
Marketing messages generally need consent and an easy way to opt out, while service messages have fewer restrictions. The rules differ by country, so check every market you message.
How to choose
Triggers from your CRM, booking and contact centre systems.
Replies reach the right team or bot.
In every country you send to.
Per message, by country and message type.
FAQs
Yes, when they answer the question customers would otherwise call about, such as delivery or appointment times.
Suppliers with a paid listing appear first, followed by everyone else. Our page on how suppliers are ordered explains the detail.
Listing is free. Claim your profile, choose your specialties and show buyers what you do best.
