New home, new design, new features. The ACXPA Supplier Directory has moved from cxdirectory.com.au.
See what's newConsulting & implementation
Choosing a new contact centre platform, CRM or WFM system, and want to get it right first time? Compare independent technology selection and implementation consultants.
Each supplier shows what they specialise in, so you can shortlist quickly.
Suppliers with a paid listing appear first. How suppliers are ordered
Australian-based CX Consult provides specialist call centre consulting, including health checks, optimisation, outsourcing, etc., for call centres of all sizes.
Also offers AI & automation · Workforce management · Quality & coaching · Customer insights & research · Contact centre technology · Recruitment & training
Also offers AI & automation
Also offers Workforce management · Contact centre technology
Also offers Contact centre technology
Also offers Quality & coaching · Contact centre technology · Recruitment & training
Buyer's guide
Overview
Comparing platforms yourself? See contact centre platforms.
How to choose
Ask whether they earn commissions or resell any products.
Projects like yours, in size and complexity.
Requirements, shortlist, scoring and a recommendation.
Who supports implementation and adoption.
FAQs
For larger or complex projects, an independent consultant can define requirements, run a fair tender and negotiate better terms.
Suppliers with a paid listing appear first, followed by everyone else. Our page on how suppliers are ordered explains the detail.
Listing is free. Claim your profile, choose your specialties and show buyers what you do best.
