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Back-office & processing

Administration outsourcing companies

Want your team off the paperwork and onto work that grows the business? Compare administration outsourcing companies.

Each supplier shows what they specialise in and where their teams are based, so you can shortlist quickly.

Filter suppliers

Narrow it down

5 suppliers

Suppliers with a paid listing appear first. How suppliers are ordered

  1. PITON-Global

    Piton-Global is a premier outsourcing provider delivering world-class call center and back-office solutions that help companies cut costs, scale faster, and deliver exceptional customer experiences — across voice,…

    • Customer service & support
    • Back-office & processing

    Based in Philippines Listed since 2025

  2. 24x7 Direct

    • Back-office & processing

    Based in Philippines Unclaimed profile

  3. APT Business Services

    • Back-office & processing

    Based in India Unclaimed profile

  4. HGS

    • Customer service & support
    • Collections & hardship
    • Back-office & processing

    Based in Philippines Unclaimed profile

  5. Microsourcing

    • Back-office & processing

    Based in Philippines Unclaimed profile

Buyer's guide

Outsourcing administration? What to know before you choose a provider

Overview

Which admin tasks are worth outsourcing?

  • Document processing: applications, forms, claims and correspondence.
  • Records and data: updating customer and supplier records. See data entry.
  • Scheduling: bookings, appointments and diary management.
  • Order and account administration: set-ups, changes and cancellations.
  • Email and inbox management: sorting, routing and responding to routine requests.

The best candidates are high-volume, rules-based tasks that are easy to document and measure.

Getting it right

How do you make outsourced admin work?

  • Document the process before you hand it over, including exceptions.
  • Agree turnaround and accuracy targets for each task.
  • Control system access: give only the access each task needs.
  • Start small: prove quality on one process, then add more.

More on location, pricing and security: back-office outsourcing.

How to choose

How do you choose an administration outsourcing provider?

  1. Look for similar work

    Ask for examples of the processes you want to outsource.

  2. Check quality controls

    How work is checked and errors are fixed.

  3. Review security

    Certifications, access controls and where data is stored.

  4. Confirm your systems

    They should work in your tools, not around them.

FAQs

Administration outsourcing FAQs

What is administration outsourcing?

Using a specialist provider to handle routine business administration such as document processing, records, scheduling and inbox management.

How are suppliers ordered on this page?

Suppliers with a paid listing appear first, followed by everyone else. Our page on how suppliers are ordered explains the detail.

Supplier in this space? Make sure buyers can find you

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