Skip to content

New home, new design, new features. The ACXPA Supplier Directory has moved from cxdirectory.com.au.

See what's new
ACXPA Supplier Directory
Categories
Outsourced customer service See all 89 suppliers Customer service & supportSales & lead generationCollections & hardshipTechnical support & help deskAfter-hours, overflow & answeringDigital & social careBack-office & processingVirtual assistants & remote staff
Contact centre platforms See all 70 suppliers Cloud contact centre (CCaaS)Outbound dialersIVR, routing & callbacksHeadsets & hardwareVoice biometrics & authentication
Business phone systems See all 9 suppliers Phone systems & UCaaSNumbers, SIP & carriers
AI & automation See all 11 suppliers AI agents for voiceAI agents for chat & messagingAgent assist & copilotsWorkflow & process automation
Knowledge management See all 10 suppliers Agent knowledge basesCustomer-facing knowledge & FAQsProcess guidance & scripting
Customer service software See all 35 suppliers CRM & customer engagementHelp desk & ticketingLive chat & messagingSelf-service & portalsSMS & proactive notifications
Workforce management See all 11 suppliers Workforce management softwareWorkforce management services
Quality & performance See all 23 suppliers Quality management & auto QAConversation & speech analyticsRecording & complianceCX & AI testing and assuranceReporting & analyticsPerformance, coaching & gamification
CX insights & research See all 16 suppliers Surveys & voice of the customerCall quality assessment & mystery shoppingBenchmarking & researchJourney & CX analytics
Consulting & implementation See all 30 suppliers CX strategy & designContact centre operations & performanceTechnology selection & implementationAI strategy & adoptionOutsourcing advisory
Recruitment & staffing See all 37 suppliers Contact centre recruitmentTemporary & labour hireExecutive searchAssessment & testingOutplacement & career transition
Training & development See all 20 suppliers Frontline skillsTeam leaders & managersSpecialist skills (WFM, QA, sales, collections)Wellbeing & resilience
Specialist services See all 26 suppliers Data & lead listsTranslation & interpretingVoice, on-hold & IVR recordingPayments & PCI complianceStandards & certification
Industry bodies For suppliers Sign in List your business

Back-office & processing

Finance and accounting outsourcing companies

Want accurate books and on-time reporting without growing your finance team? Compare finance and accounting outsourcing companies.

Each supplier shows what they specialise in and where their teams are based, so you can shortlist quickly.

Filter suppliers

Narrow it down

7 suppliers

Suppliers with a paid listing appear first. How suppliers are ordered

  1. PITON-Global

    Piton-Global is a premier outsourcing provider delivering world-class call center and back-office solutions that help companies cut costs, scale faster, and deliver exceptional customer experiences — across voice,…

    • Customer service & support
    • Back-office & processing

    Based in Philippines Listed since 2025

  2. 24x7 Direct

    • Back-office & processing

    Based in Philippines Unclaimed profile

  3. APT Business Services

    • Back-office & processing

    Based in India Unclaimed profile

  4. enablesGROUP

    • Back-office & processing

    Also offers Workforce management

    Based in Philippines Unclaimed profile

  5. HGS

    • Customer service & support
    • Collections & hardship
    • Back-office & processing

    Based in Philippines Unclaimed profile

  6. Microsourcing

    • Back-office & processing

    Based in Philippines Unclaimed profile

  7. TeemCorp

    • Customer service & support
    • Back-office & processing

    Based in Philippines Unclaimed profile

Buyer's guide

Outsourcing finance or accounting? What to know before you choose a provider

Overview

Which finance and accounting tasks can you outsource?

  • Bookkeeping: transactions, bank reconciliations and ledgers.
  • Accounts payable and receivable: invoices, payment runs and debtor follow-up.
  • Payroll: pay runs and payroll reporting. See HR and payroll outsourcing.
  • Month-end close: accruals, journals and reconciliations.
  • Management reporting: profit and loss, balance sheet and cash flow.
  • Tax support: preparing returns and reconciliations for your accountant.

Finance work outsources well because it's rules-based, process-driven and easy to measure.

Onshore or offshore

Onshore or offshore: where should your finance work go?

  • Onshore suits complex advice, tax structuring, regulated industries and data that must stay in-country.
  • Offshore, such as the Philippines or India, suits high-volume transactional work at a lower cost, with good controls.

Many businesses split the work: transactions offshore, review and advice onshore. More on location: back-office outsourcing.

How to choose

How do you choose a finance outsourcing provider?

  1. Check qualifications

    Who does the work, and who reviews it.

  2. Confirm your systems

    They should work in your accounting software.

  3. Review controls and security

    Segregation of duties, approvals and data access.

  4. Agree deadlines

    Month-end and reporting timelines in the contract.

  5. Know your local rules

    Tax and reporting obligations differ by country; make sure they know yours.

FAQs

Finance and accounting outsourcing FAQs

What is finance and accounting outsourcing?

Using a specialist provider for bookkeeping, accounts payable and receivable, payroll, month-end close and reporting.

Is it safe to outsource accounting offshore?

It can be, with strong controls, secure systems and qualified staff. Many businesses keep review, approvals and advice onshore.

How are suppliers ordered on this page?

Suppliers with a paid listing appear first, followed by everyone else. Our page on how suppliers are ordered explains the detail.

Supplier in this space? Make sure buyers can find you

Listing is free. Claim your profile, choose your specialties and show buyers what you do best.

List your business free