Symbos

Symbos is a trusted partner that creates exceptional customer experiences, powered by innovation and people who care, with a better every day mindset.

We bring together specialist brands across customer experience, sales, credit, legal and recoveries, combining accountable local leadership with global delivery capability.

Trusted by more than 250 clients, Symbos is powered by 2,000+ people across five delivery locations in Australia, New Zealand, Fiji, the Philippines and South Africa. With more than 30 years of cross-industry experience and client relationships spanning 25+ years, we deliver the stability organisations need today, while helping them improve performance, manage risk and evolve with confidence for what is next.

Symbos creates value for its clients through

• Connected experience and enterprise enablement delivery across a global footprint (Australia, New Zealand, Fiji, the Philippines, South Africa)
• A clear service architecture spanning connected experience, enterprise enablement, digital enablement and managed services
• A clear ability to deliver seamless, omnichannel customer experiences across the customer lifecycle, from sales and service to support and collections
• Consistent governance from day-to-day stability through to long-term improvement and innovation via structured forums and a convergence lab approach