New home, new design, new features. The ACXPA Supplier Directory has moved from cxdirectory.com.au.
See what's newSales & lead generation
Need more qualified meetings with business decision-makers? Compare B2B lead generation companies for appointment setting, account-based outreach and pipeline development.
Each supplier shows what they specialise in and where their teams are based, so you can shortlist quickly.
Suppliers with a paid listing appear first. How suppliers are ordered
Symbos is an Australian-owned and headquartered, digitally enabled contact centre group built to deliver exceptional customer and operational outcomes at scale.
Also offers AI & automation
Also offers AI & automation
Buyer's guide
Overview
Selling to consumers instead? See B2C lead generation.
Why it's different
Pricing guide
Most providers charge per hour, per appointment or a mix. These are ACXPA's indicative benchmarks for a fully outsourced agent, including salary, management and technology. They're set in Australian dollars and converted to your currency.
| Location | Per hour | Best for |
|---|---|---|
| Australia | A$48 – A$70 | Complex, consultative, regulated or high-value campaigns |
| New Zealand | A$35 – A$60 | Native English and high service standards |
| Philippines | A$8 – A$18 | High-volume B2C outbound and appointment setting |
| South Africa | A$15 – A$25 | Strong English and voice quality at a significant saving |
Indicative ranges in Australian dollars.
ACXPA benchmarks the locations above today. Other popular locations, such as India, Mexico, Colombia and Jamaica, aren't benchmarked yet, so compare quotes directly.
How to choose
Agents who understand your buyers book better meetings.
Agree the criteria before the campaign starts.
Track how many appointments turn into real opportunities, not just how many are booked.
Agree how leads reach your sales team and how fast they follow up.
A short campaign shows conversion before a long contract.
FAQs
Finding, contacting and qualifying business prospects for you, usually ending in a booked meeting with your sales team.
Usually per hour, per qualified appointment or a hybrid. Pay-per-appointment needs a clear, agreed definition of a qualified meeting.
Suppliers with a paid listing appear first, followed by everyone else. Our page on how suppliers are ordered explains the detail.
Listing is free. Claim your profile, choose your specialties and show buyers what you do best.
