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Outsourced customer service See all 89 suppliers Customer service & supportSales & lead generationCollections & hardshipTechnical support & help deskAfter-hours, overflow & answeringDigital & social careBack-office & processingVirtual assistants & remote staff
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Outsourced customer service

Customer service outsourcing in Egypt

Looking for a customer service partner in Egypt? Compare outsourcing providers based in Egypt.

Each supplier shows what they specialise in, so you can shortlist quickly.

4 suppliers

Suppliers with a paid listing appear first. How suppliers are ordered

  1. Mentor CX

    • Customer service & support
    • Sales & lead generation

    Based in Egypt Unclaimed profile

  2. Sykes

    • Customer service & support

    Based in Egypt Unclaimed profile

  3. Target Outsourcing

    • Customer service & support

    Based in Egypt Unclaimed profile

  4. Teleperformance

    • Customer service & support

    Based in Egypt, Global, Philippines Unclaimed profile

Buyer's guide

Outsourcing customer service to Egypt? What to know before you choose

Why Egypt

Why outsource customer service to Egypt?

  • Multilingual: Arabic and English, and many providers support major European languages.
  • Competitive costs in ACXPA's benchmarks.
  • A time zone close to Europe and the Middle East.

More on the location: call centre outsourcing in Egypt. More on the work itself: customer service outsourcing.

Time zones

How do working hours in Egypt line up with yours?

Time differences decide whether a provider in Egypt covers your business day, your evenings or your nights.

Pricing

How much does customer service outsourcing in Egypt cost?

  • Egypt: A$12 – A$23 an hour for a fully outsourced agent.

These are ACXPA's indicative benchmarks, including salary, management and technology, set in Australian dollars and converted to your currency. Always compare fully loaded quotes.

How to choose

How do you choose a customer service provider in Egypt?

  1. Match their industry experience

    Banking, utilities, retail or healthcare: experience means less training.

  2. Check every channel

    Phone, email, chat and messaging as one joined-up service.

  3. Check they suit your size

    Some providers prefer large teams; others happily start small.

  4. Speak to two references

    Clients of a similar size and type of work.

FAQs

Customer service outsourcing in Egypt: FAQs

Which languages can Egyptian customer service teams support?

Arabic and English, and many providers also support French, German, Italian and Spanish. Confirm the languages and volumes each provider can staff.

How are suppliers ordered on this page?

Suppliers with a paid listing appear first, followed by everyone else. Our page on how suppliers are ordered explains the detail.

Supplier in this space? Make sure buyers can find you

Listing is free. Claim your profile, choose your specialties and show buyers what you do best.

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