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Outsourced customer service See all 89 suppliers Customer service & supportSales & lead generationCollections & hardshipTechnical support & help deskAfter-hours, overflow & answeringDigital & social careBack-office & processingVirtual assistants & remote staff
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Outsourced customer service

Customer service outsourcing in Fiji

Looking for a customer service partner in Fiji? Compare outsourcing providers based in Fiji.

Each supplier shows what they specialise in, so you can shortlist quickly.

6 suppliers

Suppliers with a paid listing appear first. How suppliers are ordered

  1. Rosie Outsourcing

    Rosie Outsourcing is Fiji’s specialised Business Process Outsourcing (BPO) company, focused on changing lives through creating opportunities - providing call centre BPO solutions for Australian-based businesses, including after-hours…

    • After-hours, overflow & answering
    • Customer service & support

    Based in Fiji Listed since 2026

  2. Bula Outsourcing

    • Customer service & support
    • After-hours, overflow & answering

    Based in Fiji Unclaimed profile

  3. Centrecom

    • Customer service & support

    Based in Fiji Unclaimed profile

  4. Mindpearl

    • Customer service & support
    • Sales & lead generation
    • After-hours, overflow & answering

    Based in Fiji, Global Unclaimed profile

  5. Our Pacific Office

    • After-hours, overflow & answering
    • Customer service & support
    • Digital & social care

    Based in Fiji Unclaimed profile

  6. Packleader BPO

    • Customer service & support
    • After-hours, overflow & answering

    Based in Fiji Unclaimed profile

Buyer's guide

Outsourcing customer service to Fiji? What to know before you choose

Why Fiji

Why outsource customer service to Fiji?

  • English is an official language, with a warm, clear service style.
  • Lower costs than Australia or New Zealand in ACXPA's benchmarks.
  • A Pacific time zone close to Australia and New Zealand.
  • A smaller market, so capacity for very large teams is more limited.

More on the location: call centre outsourcing in Fiji. More on the work itself: customer service outsourcing.

Time zones

How do working hours in Fiji line up with yours?

Time differences decide whether a provider in Fiji covers your business day, your evenings or your nights.

Pricing

How much does customer service outsourcing in Fiji cost?

  • Fiji: A$10 – A$15 an hour for a fully outsourced agent.

These are ACXPA's indicative benchmarks, including salary, management and technology, set in Australian dollars and converted to your currency. Always compare fully loaded quotes.

How to choose

How do you choose a customer service provider in Fiji?

  1. Match their industry experience

    Banking, utilities, retail or healthcare: experience means less training.

  2. Check every channel

    Phone, email, chat and messaging as one joined-up service.

  3. Check they suit your size

    Some providers prefer large teams; others happily start small.

  4. Speak to two references

    Clients of a similar size and type of work.

FAQs

Customer service outsourcing in Fiji: FAQs

How are suppliers ordered on this page?

Suppliers with a paid listing appear first, followed by everyone else. Our page on how suppliers are ordered explains the detail.

Supplier in this space? Make sure buyers can find you

Listing is free. Claim your profile, choose your specialties and show buyers what you do best.

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