Why Fiji
Why outsource customer service to Fiji?
- English is an official language, with a warm, clear service style.
- Lower costs than Australia or New Zealand in ACXPA's benchmarks.
- A Pacific time zone close to Australia and New Zealand.
- A smaller market, so capacity for very large teams is more limited.
More on the location: call centre outsourcing in Fiji. More on the work itself: customer service outsourcing.