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See what's newOutsourced customer service
Looking for a customer service partner in South Africa? Compare outsourcing providers based in South Africa.
Each supplier shows what they specialise in, so you can shortlist quickly.
Suppliers with a paid listing appear first. How suppliers are ordered
Also offers AI & automation
Buyer's guide
Why South Africa
More on the location: call centre outsourcing in South Africa. More on the work itself: customer service outsourcing.
Time zones
Time differences decide whether a provider in South Africa covers your business day, your evenings or your nights.
Pricing
These are ACXPA's indicative benchmarks, including salary, management and technology, set in Australian dollars and converted to your currency. Always compare fully loaded quotes.
How to choose
Banking, utilities, retail or healthcare: experience means less training.
Phone, email, chat and messaging as one joined-up service.
Some providers prefer large teams; others happily start small.
Clients of a similar size and type of work.
FAQs
Suppliers with a paid listing appear first, followed by everyone else. Our page on how suppliers are ordered explains the detail.
Listing is free. Claim your profile, choose your specialties and show buyers what you do best.
